01
Approved answers only
Assistants answer from the information you approve. If something isn't there, they say so and offer a person.
Trust is built in.
Your customers trust you with their questions. These are the rules every KijijiAI assistant follows.
How assistants behave
Careful with
every answer.
02
No PINs, no passwords
Assistants never ask for them, and they warn customers who try to share them.
03
Verification first
A one-time code comes before any exchange of sensitive information.
04
People can take over
Your officers can step into a conversation, and the assistant pauses while they work.
05
Emergency paths
Public service and health assistants always include a clear route to urgent help.
06
Honest about being AI
People are told they are talking to an assistant, and how to reach a person.
Your data
Protected, and
always yours.
You own your customers' data. We process it to run your assistant, on your instructions and under a written agreement.
- Personal data encrypted when stored
- Message webhooks verified, so forged messages are rejected
- Rate limits on every public endpoint
- Access limited to the people who need it
- Never sold, never used for anyone else's marketing
- Handled in line with Tanzania's Personal Data Protection Act, 2022
We only state what we actually do. Your compliance team can ask us for details in writing during any project.
Questions from
your compliance team?
We are glad to go through them with you.